Residential

How we work

Audit → installation → monitoring. Three steps, one contractor throughout.

Site audit

free, 1 visit

A technician walks the property: counts access points, checks the wiring and Wi-Fi, reviews the architectural plan if one exists. You get a proposal with a recommended tier and timeline.

Access point map
Recommended tier (Economy / Mid / Premium)
Quote and installation timeline

Installation

1–5 days, depending on scope

We install and configure the equipment for the agreed tier: locks, video panels, cameras, network, sensors. We test every point and walk the owner and staff through using the system.

A working system on-site
Owner and staff walkthrough
Equipment documentation

Monitoring

ongoing, under contract

We take the property into ongoing support: watching the state of devices, keeping an event log, responding to incidents, and sending reports.

Property event log
Alert response
Monthly report

Maintenance terms and SLA

Response times and service contracts in detail — on a separate page.

See maintenance